The Problem
Why teams leave New Relic
Dual pricing: per-user + per-GB ingested
Full-platform user costs up to $549/month
Data retention limits increase storage costs
Costs grow with both team size and data volume
Complex pricing calculator
What We Build Instead
Your custom devops & engineering tool
Full-stack observability with predictable pricing
Application performance monitoring
Error tracking and distributed tracing
Real-time dashboards and alerting
Long-term data retention on your storage
Unlimited users — no per-seat charges
The Math
New Relic vs. custom build
Based on 25 seats at $49/seat/month, with ~10% annual SaaS price increases.
Keep paying New Relic
Build with 86 SaaS
3-year savings with 25 seats
-$31,240
-64% less than New Relic
Pricing Breakdown
New Relic tier pricing vs. one-time custom build
Compare what you pay per seat across New Relic's tiers against a single investment in software you own forever.
| Tier | Monthly/Seat | Annual/Seat | Key Features |
|---|---|---|---|
| Standard | $49/mo | $49/mo | Unlimited data ingest, 100 GB included, Full-stack observability, Basic alerting |
| Pro | $349/mo | $349/mo | Advanced NRQL, Extended retention, Workload management, Distributed tracing |
| Enterprise | $549/mo | $549/mo | Data governance, Vulnerability management, Compliance reporting, Priority support |
| Custom Build by 86 SaaS | $40,000–$70,000 one-time | $0/seat | Unlimited users, full ownership, no recurring fees |
Migration Timeline
From New Relic to ownership — week by week
A structured migration plan to move off New Relic in 10-16 weeks with zero downtime.
Discovery & Audit
2 weeksAudit current APM setup, dashboards, alerting rules, and data volumes
Architecture & Design
2-3 weeksDesign full-stack observability with metrics, logs, and traces
Core Development
5-8 weeksBuild APM, error tracking, log aggregation, dashboards, and alerting
Data Migration & Testing
1-2 weeksDeploy instrumentation, migrate dashboards, validate monitoring
Deployment & Training
1-2 weeksRoll out platform and train engineering teams
Total build time
10-16 weeks
Feature Comparison
What you keep, what you skip, and why
A transparent comparison of New Relic features vs. your custom-built alternative.
| Feature | New Relic | Custom Build | Notes |
|---|---|---|---|
| Application Performance Monitoring | |||
| Error Tracking | |||
| Log Management | |||
| Distributed Tracing | |||
| Custom Dashboards | |||
| Alerting & Notifications | |||
| Browser & Mobile Monitoring | |||
| Synthetic Monitoring | |||
| New Relic AI (NRAI) | Custom query language designed for your data model | ||
| Unlimited Users | No dual pricing (per-user + per-GB) | ||
| Long-term Retention | Unlimited retention on your storage |
Your custom build focuses on the features your team actually uses — typically 15-20% of what New Relic offers — built exactly for your workflow.
How It Works
From New Relic to ownership in 10-16 weeks
Free Audit
We analyze your New Relic usage and identify exactly which features your team actually uses.
Scope & Build
We build your custom devops & engineering tool with only the features you need. 10-16 weeks.
Deploy & Migrate
We deploy to your infrastructure, migrate your data from New Relic, and train your team.
You Own It
Full source code, documentation, and optional maintenance retainer. No vendor lock-in. Ever.
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