The Problem
Why teams leave OpsGenie
$9-$29/user/month for on-call teams
Atlassian ecosystem lock-in pressure
Alert routing rules limited at lower tiers
Integration maintenance with non-Atlassian tools
Stakeholder communication features require premium
What We Build Instead
Your custom devops & engineering tool
Custom on-call scheduling and rotation management
Alert routing with escalation policies
Incident timeline and war room functionality
Status page integration
Post-incident review and analytics
Integration with any monitoring tool via webhooks
The Math
OpsGenie vs. custom build
Based on 25 seats at $29/seat/month, with ~10% annual SaaS price increases.
Keep paying OpsGenie
Build with 86 SaaS
3-year savings with 25 seats
-$7,540
-26% less than OpsGenie
Pricing Breakdown
OpsGenie tier pricing vs. one-time custom build
Compare what you pay per seat across OpsGenie's tiers against a single investment in software you own forever.
| Tier | Monthly/Seat | Annual/Seat | Key Features |
|---|---|---|---|
| Free | Free | Free | 5 users, Basic alerting, Heartbeat monitoring, Mobile app |
| Essentials | $9/mo | $8/mo | Unlimited users, 200 SMS/month, API access, Email support |
| Advanced | $19/mo | $16/mo | Stakeholder notifications, Custom templates, Incident tags, Priority support |
| Enterprise | $29/mo | $25/mo | Custom roles, Advanced analytics, Audit logs, SSO/SAML, SLA |
| Custom Build by 86 SaaS | $18,000–$32,000 one-time | $0/seat | Unlimited users, full ownership, no recurring fees |
Migration Timeline
From OpsGenie to ownership — week by week
A structured migration plan to move off OpsGenie in 5-8 weeks with zero downtime.
Discovery & Audit
1 weekAudit on-call schedules, escalation policies, alert routing, and integration points
Architecture & Design
1 weekDesign incident management platform with scheduling, escalation, and status page
Core Development
3-4 weeksBuild on-call scheduling, alert routing, escalation, war room, and status page
Data Migration & Testing
1 weekMigrate schedules, test alert routing, and validate escalation policies
Deployment & Training
0.5-1 weeksDeploy incident platform and train on-call teams
Total build time
5-8 weeks
Feature Comparison
What you keep, what you skip, and why
A transparent comparison of OpsGenie features vs. your custom-built alternative.
| Feature | OpsGenie | Custom Build | Notes |
|---|---|---|---|
| On-call Scheduling | |||
| Alert Routing | |||
| Escalation Policies | |||
| Incident Timeline | |||
| Status Page | |||
| Post-incident Reviews | |||
| Multi-channel Alerts | |||
| Webhook Integrations | |||
| Atlassian Ecosystem Lock-in | Works with any tools — no Atlassian dependency | ||
| Custom Alert Logic | Build any routing logic — not limited to preset rules |
Your custom build focuses on the features your team actually uses — typically 15-20% of what OpsGenie offers — built exactly for your workflow.
How It Works
From OpsGenie to ownership in 5-8 weeks
Free Audit
We analyze your OpsGenie usage and identify exactly which features your team actually uses.
Scope & Build
We build your custom devops & engineering tool with only the features you need. 5-8 weeks.
Deploy & Migrate
We deploy to your infrastructure, migrate your data from OpsGenie, and train your team.
You Own It
Full source code, documentation, and optional maintenance retainer. No vendor lock-in. Ever.
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