IT Service Management · Platform Build

Replace ServiceNow with software you own.

The $175/user platform nobody asked for but everyone's stuck with. We build a custom alternative in 10-18 weeks for $45,000$80,000.

$120

ServiceNow per seat/mo

$45,000$80,000

One-time build

75%

Savings over 3 years

10-18 wks

Build time

The Problem

Why teams leave ServiceNow

Per-user pricing from $65-$175+/month across modules

AI (Now Intelligence) costs 30-45% extra

Requires dedicated ServiceNow developers and admins

Implementation projects take 6-18 months and cost $500K+

Module-based pricing means every new use case is a new line item

Upgrade cycles are disruptive and require regression testing

What We Build Instead

Your custom it service management tool

ITSM platform tailored to your actual workflows

Incident, problem, and change management

Service catalog and request fulfillment

CMDB and asset management

AI-powered ticket routing and resolution suggestions

Self-service portal for employees

The Math

ServiceNow vs. custom build

Based on 75 seats at $120/seat/month, with ~10% annual SaaS price increases.

Keep paying ServiceNow

Year 1$108,000
Year 2 (~10% increase)$118,800
Year 3 (~10% increase)$130,680

3-year total$356,400

Build with 86 SaaS

Build cost (one-time)$45,000$80,000
Annual maintenance$9,375/yr
Per-seat cost$0

3-year total$90,625

3-year savings with 75 seats

$265,775

75% less than ServiceNow

How It Works

From ServiceNow to ownership in 10-18 weeks

01

Free Audit

We analyze your ServiceNow usage and identify exactly which features your team actually uses.

02

Scope & Build

We build your custom it service management tool with only the features you need. 10-18 weeks.

03

Deploy & Migrate

We deploy to your infrastructure, migrate your data from ServiceNow, and train your team.

04

You Own It

Full source code, documentation, and optional maintenance retainer. No vendor lock-in. Ever.

Ready to 86 ServiceNow?

Get a free audit showing exactly how much you'd save replacing ServiceNow with a custom build. Takes 5 minutes. No commitment.