The Problem
Why teams leave Freshsales
AI features locked to most expensive tier
Freshworks ecosystem creates cross-product lock-in
Limited workflow automation on lower tiers
Contact enrichment and scoring cost extra
Migration away from Freshworks suite is complex
What We Build Instead
Your custom crm & sales tool
CRM with AI-powered lead scoring built-in from day one
Contact enrichment from your own data sources
Workflow automation with no tier restrictions
Unified view across sales, support, and marketing data
Your infrastructure — no vendor ecosystem lock-in
The Math
Freshsales vs. custom build
Based on 35 seats at $39/seat/month, with ~10% annual SaaS price increases.
Keep paying Freshsales
Build with 86 SaaS
3-year savings with 35 seats
$17,804
33% less than Freshsales
Pricing Breakdown
Freshsales tier pricing vs. one-time custom build
Compare what you pay per seat across Freshsales's tiers against a single investment in software you own forever.
| Tier | Monthly/Seat | Annual/Seat | Key Features |
|---|---|---|---|
| Growth | $9/mo | $9/mo | Contact & account management, Deal management, Built-in phone & email, Activity tracking |
| Pro | $39/mo | $39/mo | Multiple sales pipelines, Workflow automation, Territory management, AI-powered insights |
| Enterprise | $59/mo | $59/mo | Freddy AI, Custom modules, Audit logs, Dedicated account manager |
| Custom Build by 86 SaaS | $15,000–$35,000 one-time | $0/seat | Unlimited users, full ownership, no recurring fees |
Migration Timeline
From Freshsales to ownership — week by week
A structured migration plan to move off Freshsales in 4-8 weeks with zero downtime.
Discovery & Audit
1 weekAudit Freshsales pipelines, workflows, and integrations with other Freshworks products. Identify active automations.
Architecture & Design
1 weekDesign CRM with integrated lead scoring and cross-product data views. Plan Freshworks ecosystem replacement.
Core Development
2-4 weeksBuild CRM with AI-powered scoring, workflow automation, contact enrichment, and unified data views.
Data Migration & Testing
1 weekMigrate contacts, deals, accounts, and activity history from Freshsales. Validate scoring models.
Deployment & Training
1 weekDeploy platform, connect integrations, train sales team, and monitor adoption.
Total build time
4-8 weeks
Feature Comparison
What you keep, what you skip, and why
A transparent comparison of Freshsales features vs. your custom-built alternative.
| Feature | Freshsales | Custom Build | Notes |
|---|---|---|---|
| Contact & Account Management | |||
| Deal Pipeline | |||
| Built-in Phone & Email | |||
| Workflow Automation | |||
| AI Lead Scoring | Built-in from day one — no tier gate | ||
| Contact Enrichment | |||
| Custom Reporting | |||
| Territory Management | |||
| Freddy AI Chatbot | Intentionally omitted — used by less than 8% of Freshsales customers | ||
| Freshworks Marketplace | Replaced by direct API integrations with your specific tools | ||
| Data Ownership | Your database, no ecosystem lock-in |
Your custom build focuses on the features your team actually uses — typically 15-20% of what Freshsales offers — built exactly for your workflow.
How It Works
From Freshsales to ownership in 4-8 weeks
Free Audit
We analyze your Freshsales usage and identify exactly which features your team actually uses.
Scope & Build
We build your custom crm & sales tool with only the features you need. 4-8 weeks.
Deploy & Migrate
We deploy to your infrastructure, migrate your data from Freshsales, and train your team.
You Own It
Full source code, documentation, and optional maintenance retainer. No vendor lock-in. Ever.